Contact

Customer service:

Tuesday-Saturday: 10:00 a.m. - 4:00 p.m.

+421 917 113 374

info@victoriana.eu

Showroom open hours:

Friday and Saturday: 10:00 a.m. - 4:00 p.m.

Záhradnícka 46, Bratislava

Card payments are not accepted at our pickup location.

 

The online store is operated by:

Fantasy Enterprises s.r.o.,

Company headquarters:

Štefanovičova 18,
Bratislava - Staré Mesto
811 04
SR

info@victoriana.eu

Company ID: 51 211 971
VAT ID: 2120643690 
IČ DPH: SK2120643690
Bank details: Fio banka 
Account number: SK0383300000002301340753
Registered in the Commercial Register of the District Court Bratislava I, File number: 124364/B

Supervision is performed by:
SOI Inspectorate for the Bratislava Region, Bajkalská 21/A, P.O. Box č. 5,820 07 Bratislava
Department of Technical Inspection of Products and Consumer Protection
tel: 02/ 58272 172-3; 02/58272 104, fax: 02/ 58272 170
e-mail: lubica.petiova@soi.sk, anna.dubekova@soi.sk, ba@soi.sk

Please do not overlook other important links:

General Terms and Conditions

Complaint Protocol

Complaint Procedure

Difference between a complaint and withdrawal from a contract

 

Contact form